Terms of Use

Last updated: 1 November 2026

These terms apply when you use the Whereabox app and its online service. By using Whereabox you agree to them. If you do not agree, please do not use the app.

1. Who provides the service

Whereabox is provided by an individual developer, Mark Moore, 15100 6th Ave SW, Seattle, WA 98166, United States (“we”, “us”). You can reach us at [email protected]. How we handle your data is described in our Privacy Policy.

2. The service

Whereabox is an iPhone app that lets you add parcel tracking numbers, detects the carrier, and shows the tracking events, journey and estimated delivery date that we obtain from carriers and tracking aggregators. It can also send notifications and show your parcels in a Live Activity and a widget.

3. Tracking information may be wrong

The information shown in the app comes from carriers and tracking aggregators, not from us. It may be delayed, incomplete or wrong, and carrier detection and estimated delivery dates are best guesses. Always check with the carrier before you act on it — for example before rearranging your day for a delivery, filing a claim or contacting a seller.

4. No warranty

Whereabox is provided “as is” and “as available”. To the extent permitted by law, we make no promises that the app or the service will be uninterrupted, error-free, or that any particular carrier or parcel will be supported.

5. Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of Whereabox or from relying on the information it shows, including missed, late or lost deliveries. Nothing in these terms limits liability that cannot be limited by law, such as liability for intent or gross negligence, or your statutory rights as a consumer.

6. Acceptable use

Please use Whereabox fairly. In particular, you must not:

• scrape, query or access the service by automated means, or use it to build another tracking service;
• add tracking numbers you have no right to track;
• try to disrupt, overload or gain unauthorized access to the service.

We may limit or block access if we see abuse.

7. Price

Whereabox is free of charge for now.

8. Changes to the app and these terms

We may change, add or remove features, or discontinue the service, at any time. We may also update these terms; we will change the “Last updated” date above, and continued use of the app after a change means you accept the updated terms.

9. Governing law

These terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-law rules, and any dispute arising from them or from your use of Whereabox will be heard by the state or federal courts located in King County, Washington.

If you are a consumer living in the European Union or the United Kingdom, nothing in this section takes away the protection of the mandatory consumer laws of your country of residence or your right to bring proceedings in the courts where you live.

10. Contact

Questions about these terms: [email protected].