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Thousands of carriers worldwide, through the carriers’ own data and tracking aggregators. Whereabox is made for people in Europe and the United States, but it also follows the international part of a journey.

Coverage depends on what each carrier publishes, so a few numbers may show little or no detail. If one of yours does, let us know.

Usually the carrier has not scanned the parcel yet — sellers often create a label a day or more before handing the parcel over. Whereabox keeps checking automatically and updates the parcel as soon as the first event appears.

If nothing shows up after several days, check that the number and carrier are correct, or confirm with the seller that the parcel has been sent.

Some tracking number formats are shared by several carriers, so detection can occasionally guess wrong. When you add a parcel, Whereabox shows the carriers that match the number — tap a different one, or choose Other… to pick from the full list.

If a parcel is already in your feed with the wrong carrier, delete it and add the number again with the right one.

By default Whereabox notifies you only when something needs you: out for delivery, delivered, ready for pickup, or a problem. Most in-transit scans don’t change anything for you, so we keep them quiet.

If you prefer to hear about every scan, turn on Every scan in Settings.

Into the archive: tap Show next to Delivered at the bottom of your feed. Delivered parcels are kept on your iPhone, grouped by month, and you can search them by name or tracking number and filter by category.

To share a delivery summary, open the delivered parcel and tap Share delivery summary (or touch and hold it in the archive and choose Share), then pick plain text or a PDF with the journey.

To delete a single parcel, remove it from your feed. It is unlinked from your install right away; its tracking number and events are deleted from our server up to 6 months after the last device stops following it.

To delete everything, open Settings, tap ••• and choose Reset install…. This removes your installation, all your parcels and your device tokens from our server. See the Privacy Policy for details.

No. There is no account and no sign-up — open the app and add a parcel. Your parcels are linked to an anonymous installation identifier, so they can be restored if you reinstall the app on the same device.

Some carriers, such as DHL, only show detailed tracking events when you also provide the destination postal code. When that happens, the app asks you for the destination postal code, and once you enter it Whereabox fetches the events.

Point your camera at a shipping label and the app reads the tracking number directly on your iPhone. The image is not uploaded — only the tracking number it finds is filled in, just as if you had typed it.